AXA Schengen Travel Insurance – Purchase Guide

(Please read before buying your policy)

Thank you for using VISAdocs.id.
This page provides important information to help you purchase AXA Schengen Travel Insurance through our official affiliate link.

1. No AXA account required

You do not need to create an AXA account.
All details are submitted directly through the AXA purchase form.

2. Information Required

Before starting, please prepare the following information exactly as shown in your passport:

  • Full name

  • Date of birth

  • Passport number

  • Email address

  • Residential address (in your home country)

  • Travel start and end dates

  • Debit or credit card (Visa/Mastercard)

No document uploads are required.

3. Selecting the Correct Policy Dates (Important for Visa Applications)

Example itinerary: 1 – 10 January

Recommended AXA policy period:

👉 1 – 15 January (add 3–5 extra days after the return date)

Why add extra days?

  • To avoid issues caused by flight delays

  • Consistent with Schengen visa recommendations

  • Ensures continuous coverage until you return home safely

  • Some embassies prefer slightly longer coverage than the itinerary

General rule:

  • Start date = date you arrive in Europe

  • End date = return date + 3–5 days

4. Recommended Policy for Schengen Visa

For a Schengen visa application, we recommend:

AXA Europe Travel (Standard or Higher Plan)
✔ Minimum coverage: €30,000 (AXA automatically meets this requirement)

This plan is accepted by all Schengen Embassies, Consulates, VFS, and BLS centers.

5. After Purchase

AXA will instantly send the following documents to your email:

  • Insurance Certificate (PDF)

  • Payment Receipt

  • Policy Number

  • 24/7 Emergency Hotline Details

For visa submission:

  • Printing the certificate is recommended

  • A digital PDF is also accepted by most visa centers

6. Visa Refusal Refund (100% Refund)

AXA offers full refund in case your visa is denied.

Conditions:

  • You must submit proof of visa refusal

  • Refund requests must be submitted within 30 days

Refund instructions are included inside your policy document.

7. How to Purchase the AXA Policy

  1. Click the official AXA link provided on VISAdocs.id

  2. Press “Get a Quote”

  3. Enter your travel dates

  4. Select Europe Travel plan

  5. Fill in your personal details

  6. Complete payment

  7. Receive your policy instantly via email

The purchase process is fully secure and encrypted.

8. AXA Customer Support

For any issues related to payment, policy, or technical problems:

📧 support.schengen@axa.com

📞 24/7 emergency hotline (listed inside your policy PDF)

9. VISAdocs.id Contact

For general inquiries about visa assistance or document preparation:

📧 info@visadocs.id

10. Important Notes

  • VISAdocs.id is not an AXA representative; we only provide general purchase guidance.

  • All claims, refunds, and policy modifications must be handled directly by AXA.

  • Ensure your policy dates cover your entire travel itinerary.